We were facing Christmas with no heating after British Gas had spent over 3 hours trying to repair our boiler which ended in them telling us we needed a new boiler with a quote of £3,805.00. I asked Peter who was attending another breakdown to help me. Peter sorted out our boiler and found that our radiator values had been shut on all radiators preventing the radiators receiving water. This was done by a BG engineer stating he had balanced them. I have now cancelled my service contract with BG, made a formal complaint and will be using Peter from now on. Happy Christmas and thank you for your help to my family this Christmas.
December 22, 2023 18:10posted by David Weirpermalink
